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FAQ

CJ Access™

CJ Access is a self-service turnkey solution that allows small- to mid-sized advertisers to rapidly and cost effectively launch a performance-based affiliate marketing program. CJ Access offers advanced, Web-based functionality, as well as access to our global network of publishers.

Commission Junction is prepared to meet your specific needs with a complete range of services* for CJ Access. You may request a needs assessment and we will use it to recommend key launch and program support services to create a custom solution designed to optimize your online advertising efforts.

*Some services may not be available to non-US clients.


FEATURES

  • Global network of publishers
  • Pay-per-lead or pay-per-sale actions
  • Robust self-service tools
  • Performance incentives for publishers
  • Real-time tracking and reporting
  • Monthly commission processing and payment
  • Ad Serving
Download printable CJ Access PDF* (127 Kb)

*To view PDF documents, download the FREE Adobe Reader software.


SERVICE

Commission Junction's business model is built upon a commitment to service. Our client services team is focused on providing the highest degree of support for our clients. Commission Junction's support services are available via the CJ Account Manager™ for advertisers and include easy-to-use searchable help content, a frequently asked questions section, and CJU Online, our educational Web site dedicated to providing strategy for your performance-based program.

Our client services team provides prompt response to questions regarding the network, operations, and functionality, while our technical services team is responsible for technical support and integration assistance. Account development managers provide CJ Vantage clients support in the areas of publisher acquisition, program promotion, performance and growth. Clients using the CJ Associate solution also have dedicated resources available to provide expert service and support for effectively managing their performance-based marketing program.

Commission Junction is committed to promoting best practices in online marketing for publishers and advertisers, and we continually screen the network to guard against adult, hate, warez or illegal sites. We also monitor transactions and all activity for signs of non-compliant client activity.

HOW ADVERTISERS ARE PROMOTED

  • New advertisers are listed on the homepage of the CJ Account Manager for publishers for 30 days
  • New advertisers are promoted via the monthly CJ Wire email newsletter for publishers
  • Advertisers are listed for the life of their program in the CJ Account Manager directory
  • Advertisers have the opportunity to purchase special listings in the directory for more exposure
  • Advertisers have the opportunity to send HTML and text recruitment messages to publishers

PRICING

CJ Access allows you to maximize your online advertising results and attain the highest return for your advertising dollars. Below is the standard pricing for the CJ Access solution.* To see pricing in all available international currencies, click here.


  DESCRIPTION OF SERVICE   FEES (USD)*   NOTES  
 
Network Access Fee

 
$2250

 
One-time fee for account setup and access.

 
 
Annual Renewal Fee

 
$250

 
The annual renewal fee includes the Commission Junction (CJ) membership renewal and the availability of all product features.

 
 
Deposit

 
$3000

 
Non-refundable deposit used to pay publishers for qualified leads or sales and Commission Junction's transaction fees. Advertisers must maintain a minimum account balance at all times.

Read our payment policy

 
 
Transaction Fees

 
30% or $0.30

 


Transaction fee assessed by CJ based on the advertiser's payout rate for publishers. Advertiser pays CJ 30% of the payout or USD $0.30 (or equivalent), whichever is greater.

See an example

 
 
Minimum Monthly Fee

 
$500

 
The total transaction fees paid to CJ each month must meet this minimum or the advertiser will be assessed the difference.

 
 
Integration

 
Included
 
Technical setup can be completed in minutes. A Commission Junction technical integration specialist is assigned to assist each new advertiser with set-up and integration.

 
 
Publisher Payment
Processing


 
Included

 
Commission Junction processes and writes all publishers' checks free of charge. This includes checks, postage, direct deposit, currency conversion and 1099s.

 
 
Customer Support

 
Included

 
Advertisers and publishers may contact Client Services during regular business hours M-F 6:00am-5:00pm PST. Online help as well as Web-based contextual help is also available free of charge.

 
 
Ad Serving Charges

 
Included

 
Commission Junction can serve all standard ad formats.

 
 
Upgrades/Maintenance
 
Included
 
All CJ Access system maintenance and enhancements are done by Commission Junction and released online.

 
 
Reporting
 
Included
 
Commission Junction offers 24/7 multi-user access to over 100 real-time performance and transaction reports.

 
 
Product Catalog
 
$750
 
Product Catalog functionality accommodates numerous predefined and custom link formats and enables advertisers to distribute product-specific data to publishers and to support keyword searches.

 


INTERNATIONAL ADVERTISING PRICING*

  DESCRIPTION OF SERVICE   USD ($)   GBP (£)   EUR (€)   CAD ($)  
 
Network Access Fee

 
2250

 
1500

 
2050

 
3200

 
 
Annual Renewal Fee

 
250

 
150

 
225

 
350

 
 
Non-refundable deposit

 
3000

 
1850

 
2750

 
4250

 
 
Minimum Transaction Fee

 
0.30

 
0.20

 
0.30

 
0.45

 
 
Minimum Monthly Fee

 
500

 
300

 
450

 
700

 


*Pricing is subject to change.

 

ADVERTISER PAYMENT POLICY

Payment responsibility: If your account balance falls below the minimum balance amount defined for your account, you must immediately remit a payment to Commission Junction in an amount at least equal to any negative balance and any amount necessary to enable payment by Commission Junction to your affiliated publishers the amount due to them including any transaction fees due Commission Junction.

Deactivation due to non-payment: Your account may be deactivated without notice for non-payment and/or when your account falls below the minimum account balance. The number or amount of transactions and clicks, credits for payouts, and the charges for "Chargebacks", as calculated by Commission Junction, shall be final and binding on you.

Deactivation of account includes but is not limited to: restricting access to your advertiser account, notifying your affiliated publishers of your deactivated status and halting the tracking and reporting of any follow-on leads and/or sales. All links are also subject to expiration. Terms of reactivation may result in additional charges as determined by Commission Junction.

Obligations: Commission Junction is under no obligation to make payment to your publishers of payouts where there are insufficient funds in your account.

Claims: Your publishers shall have a claim against you directly for non-payment of earned but unpaid payouts that are unpaid because you have failed to make payment to Commission Junction.

Making payments: You may make payments via check, wire transfer, or certain credit cards over the Web. When payment is made by check, your account will not reflect payment until the check has cleared and cash has been transferred to Commission Junction's bank account.

Direct deduction option: You and Commission Junction may by mutual agreement establish direct deduction from your bank account via "ACH" (Automated Clearing House) for payments. Your account will not accrue interest.

International Payments: Payment in your local currency may be available (consult the information that is available through your account). The conversion rate for payouts shall be determined in accordance with Commission Junction's and Commission Junction's vendor's operating standards using the rates prevailing upon the date that payment is made to your publisher(s), or upon the basis of historical conversion rates if rates are unavailable at such time. Advertisers from certain countries shall have the opportunity to establish payout rates in local currency.

Earnings from your publisher (or other) account: Your account aggregates your earnings (if any) as a publisher. Commission Junction may apply amounts earned by you, even in a separate account and whether as a publisher or partner (if applicable), towards amounts owed by you as an advertiser.

Assistance: Any questions (including disputes) regarding payouts and/or payment should be directed in the first instance to Commission Junction. Commission Junction shall work with internal resources, such as finance, legal, and senior management, as necessary to answer your questions.

Back to deposit information


EXAMPLE OF TRANSACTION FEES

Advertiser A pays its publishers $10.00 (USD) per sale of its product. Advertiser A pays Commission Junction 30% times that payout, or $3.00 (USD), per sale transaction. So for each sale generated for its program, Advertiser A pays a total of $13.00 (USD).

Advertiser B pays its publishers $0.75 (USD) per lead. Since 30% of this payout is less than $0.30 (USD), Advertiser B pays Commission Junction $0.30 (USD) per transaction generated. So for each lead generated for its program, Advertiser B pays a total of $1.05 (USD).

Back to transaction fee information


APPLICATION PROCESS

If you are interested in launching an affiliate marketing program with Commission Junction, you will need to complete our request form, which will be reviewed by our sales department. For more information, please use the following link.

Advertiser application process

 

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